MPM Mobile Phone Manager

ReadMe

Last minute information
Installation
Connectivity
Known Issues

Notice: Because not all MPM features are available with all phones, some information contained in this document may not apply to your specific BenQ / Siemens / Gigaset phone.

Last minute information

Recommendations

This version takes advantage of having QuickTime © Apple Computer Inc. installed. You will be able to transfer/play videos taken with your phone. It can be downloaded from http://www.apple.com/quicktime/download/.
This version also takes advantage of having Media Player © Microsoft Inc. installed. You will be able to playback music transferred from your phone. It can be downloaded from http://www.microsoft.com/windows/windowsmedia.

Installation

To install Mobile Phone Manager properly, you must have administrator rights on your PC, i.e. the user should be registered with the "Administrator" group.

Also go through the following steps after installation (while still logged in as Administrator):

Start up MPM
Connect your mobile phone to the PC with the supplied USB data cable and wait for the USB driver to be installed. MPM should then detect your phone automatically
If you intend to use Infrared connection, unplug the USB cable, activate Infrared and put the device in front of your Infrared adapter. Again, MPM should detect your phone automatically
Start up Mobile Modem Assistant once

After all drivers are installed, Mobile Phone Manager can be used from any account on the PC.

Connectivity

Bluetooth

To connect your mobile phone to your PC via Bluetooth®, please consult the manual that was provided with your Bluetooth® stack. Customer Care can give no support regarding the installation and configuration of these stacks.

PIN on mobile

Please enter PIN on mobile before connecting to the Mobile Phone Manager. If the PIN on the mobile has not yet been entered the functionality of MPM cannot be guaranteed.

Known Issues

"The RPC Server is unavailable" error while using SmartSync

If you encounter an error "The RPC Server is unavailable" while using SmartSync with Microsoft Outlook98 or Outlook2000, please follow the instructions in the seperate SmartSync - OL Config ReadMe on how to configure Outlook for use with SmartSync.

Installing MPM on different drives (SmartSync)

If you previously had installed MPM on drive C: and uninstalled it, please start and quit Microsoft Outlook once to make sure the SmartSync add-in is properly de-registered. Without this step subsequent MPM installations on a drive other than C: may cause problems in Outlook ("The add-in could not be installed or loaded").

"The software has detected an older version of CDO. Please upgrade your CDO library to 1.21" while using SmartSync

If you encounter an hint to "... upgrade your CDO library to 1.21" while using SmartSync with Microsoft Outlook, please follow the instructions in the seperate SmartSync - OL Config ReadMe on how to configure Outlook for use with SmartSync.

Error when trying to set up a connection with Mobile Modem Assistant via USB

If you have problems setting up a connection with Mobile Modem Assistant via USB after using Mobile Phone Manager, please try the following workarounds:

Connect your mobile phone and start Mobile Modem Assistant directly with the desktop shortcut or from the Windows Start menu without starting MPM first
After using MPM, disconnect and reconnect your mobile once before using Mobile Modem Assistant

Backup Settings

UNC pathnames (ie. "\\server1\bckup") can not be used to specify the Backup Root Directory. Instead, map the shared folder to a network drive and use the drive letter to specify your Backup directory.

Backup and Restore

Working on the MMI of the mobile during an ongoing backup or restore process can cause problems, it is recommended not to use the mobile during this time.
Please note that not all items on the mobile phone can be backed up (ie. it is not possible to backup confidential notes).

Plug&Sync

Plug&Sync events are currently triggered only when a phone becomes connected on the day for the event. When a phone was already connected before midnight, Plug&Sync events are not automatically triggered at midnight. In this case, please disconnect and reconnect the phone in order to trigger your Plug&Sync events.